Our reservation officers will response your request in 24 hours. Please check your junk mail and/or spam mail box if you could not find our hotel’s response in your “Inbox” mail in 24 hours.

** However, if you could not find any responses from us, please email your request directly to
reservation@delannahotel.com or pao_brother@hotmail.com

The Hotel will charge either 1 night charge or 50% cancellation fees of the total reservation amount, depending on ones which is higher, if we receive any cancellation notice less than 7 days before your arrival date.

The Hotel will charge either 1 night charge or 70% cancellation fees of total reservation amount, depending on ones which is higher, if we receive any cancellation notice on your arrival date or the guest does not show up on the arrival date.